zamba.bet exists to provide an excellent and enjoyable gaming experience, while at the same time recognizing our responsibility to prevent problematic gambling activities.
We recommend that all players consider the following and avoid gambling irresponsibly:
- Play for entertainment, not to make money.
- Avoid chasing losses.
- Set personal limits.
- Do not allow gambling to interfere with your daily responsibilities.
- Never gamble unless you can afford potential losses.
- Take breaks.
Players may request voluntary limits on deposits, losses, or session duration to assist in managing their gaming activity. These limits are designed to promote responsible play and can be adjusted or removed only in accordance with cooling-off requirements.
Self-Assessment
If most of your answers to the questions below are "YES", we recommend taking steps to prevent gambling from negatively impacting your life:
- Does gambling affect your work?
- Has gambling caused arguments with family or friends?
- Do you always return to gambling to recover losses?
- Have you ever borrowed money to gamble?
- Do you view gambling as a source of income?
- Do you have difficulty limiting your gambling?
What to Do
Below are recognized organizations that help people with gambling-related problems and can be contacted at any time:
How We Can Help
Players concerned about their gambling behavior are encouraged to take a break by requesting account self-exclusion. Self-exclusion will block your account for a minimum period of six (6) months, and no promotional material will be sent during this time.
Please contact our Customer Support team at any time to request this service; we will be happy to assist. A seven-day "cooling-off" period is also available. We recommend that you request self-exclusion on any other gambling websites where you hold accounts.
Monitoring and Intervention
zamba.bet utilizes advanced monitoring tools to detect and assess potentially problematic gambling behaviors. This includes real-time analysis of gaming patterns, spending habits, and self-assessment data. If our system identifies risky behavior, we may reach out to offer support, provide resources, or suggest self-exclusion options. Our aim is to ensure a safe and responsible gaming environment for all players.
Indicators of problematic or abnormal gambling behavior may also be considered as part of the Company's AML risk assessment. Where appropriate, responsible gaming alerts may trigger enhanced monitoring or due diligence under the AML framework.
Underage Gambling
Players must be of legal gambling age in their jurisdiction (at least 18 years old) to play on zamba.bet. It is the user's responsibility to understand the age restrictions applicable in their place of residence and to confirm their eligibility when creating an account.
We recommend that parents:
- Password-protect computers, mobile phones, and tablets.
- Do not leave devices unattended while logged into an account.
- Ensure that account details and payment cards are not accessible to minors.
- Do not save passwords on computers; write them down and keep them out of reach.
- Use filtering software (e.g., Net Nanny) to prevent minors from accessing inappropriate websites.