Introduction
At zamba.bet, protecting the privacy and personal data of our customers is a priority. This Policy describes the types of information collected, how we process it, and the measures adopted to ensure its protection, in compliance with the GDPR, the LGPD, Canadian privacy laws, and other applicable international laws.
Scope
This Policy applies to all data processing activities carried out by zamba.bet, online and offline, in all jurisdictions where we operate.
Consent
By using our services, you agree to the terms of this Policy.
Information We Collect
- Personal Data: name, email, telephone, address, date of birth, and other information voluntarily provided.
- Account Data: username, password, security questions, and other data necessary for account creation/management.
- Transactional Data: payment details, transaction history, and financial data.
- Technical Data: IP address, browser type/version, time zone setting, plug-ins, operating system/platform, device information, etc.
- Usage Data: information about use of the website, products, and services.
- Marketing/Communications: marketing and communication preferences.
- Geolocation: collected to comply with regional gambling laws and to provide location-based services.
How We Use Your Information
- Provide and maintain services (including support).
- Improve services (usage analytics).
- Personalize the experience (content and services based on preferences).
- Develop new products and services.
- Communicate with you (updates, marketing, information).
- Process transactions (payments and legal obligations).
- Prevent fraud.
- Comply with legal obligations (including regional gambling regulations).
- Enforce Terms and Conditions.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve the user experience. You can manage preferences in your browser.
International Transfers
Your data may be transferred and processed outside your country (including Canada, the European Union, Brazil, and other jurisdictions), with appropriate safeguards and in compliance with the law.
Third-Party Policies
zamba.bet's Policy does not cover the practices of third-party websites/advertisers linked from our services. Please review those third parties' privacy policies.
Data Protection Rights
In accordance with the GDPR, LGPD, PIPEDA, and other applicable laws, you may exercise the following rights:
- Access, rectification, deletion, restriction, objection, portability, and withdrawal of consent (without affecting the lawfulness of processing carried out before withdrawal).
To exercise these rights, contact us via the email address indicated on the website. We will respond within the legally required timeframe.
Children's Privacy
We do not intentionally collect data from persons under 18 years of age. If improper collection occurs, contact us so we can remove the data.
Data Security
We implement robust technical and organizational measures, including encryption, access controls, regular audits, and regulatory compliance.
Retention
We keep data for as long as necessary for the purposes of this Policy and to meet legal/accounting requirements; afterwards, we securely delete or anonymize it.
Changes
We may update this Policy periodically. Material changes will be communicated via email or on our website.
Contact
If you have questions about this Policy or our processing practices, use the email address indicated on the zamba.bet website.